Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Poochie Plumes, Copyright © 2013 ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any former by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Retail Sale Prohibition
Purchases made through this site are for personal use only. You are prohibited from reselling the product at retail. By submitting a purchase order to Poochie Plumes through this site or by telephone, you agree that you will not resell any products purchased from this site unless approved as a Poochie Plumes Wholesaler.
We accept the following credit cards via PayPal: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be charged for products ordered, plus any applicable shipping charges at the time of order placement. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Poochie Plumes reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, and phone number. Your credit card information is held only by PayPal, not by us. We use the information provided to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Poochie Plumes newsletter. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to Poochie Plumes. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping basket at any time.
Warranties: Poochie Plumes represents and warrants that the merchandise supplied hereunder will be of commercially reasonable quality at the time that the goods are shipped.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, POOCHIE PLUMES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED RELATED TO THE MERCHANDISE SOLD BY POOCHIE PLUMES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.LIMITATION OF LIABILITY: POOCHIE PLUMES’ SOLE AND EXCLUSIVE LIABILITY FOR BREACH OF WARRANTY OR CONTRACT SHALL BE TO REPLACE THE NON-CONFORMING GOODS OR TO PROVIDE A CREDIT FOR THE PRICE OF THE GOODS. IF REPLACEMENT IS MADE, POOCHIE PLUMES SHALL HAVE A REASONABLE TIME TO DELIVER SUCH REPLACEMENT GOODS.
In no event shall Poochie Plumes be liable for special, incidental, or consequential damages for any breach of warranty or any breach of contract.
Privacy on Other Web Sites
Returns and Exchanges
We will gladly accept the exchange of unopened, unused products within 30 days from the date of purchase, for store credit only. We do not accept returns. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for exchange within 30 days from the date of purchase.
Shipping Time — Most orders received before 3:00PM will ship within 24 hours of payment (excluding non-business days/Holidays). Orders are not processed or shipped on Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Poochie Plumes to be an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within UK. For orders shipped to other countries, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit via PayPal to your credit card account in the amount of the incorrect price.